How to Manage a Rigid Ticket When a Rerouting Arises: A Travel Agent’s Guide
Introduction: Flight changes can happen unexpectedly — from weather disruptions to operational issues. But what if your client’s ticket is rigid (non-flexible or non-refundable)? As a travel agent, it’s important to know how to navigate rerouting challenges without causing financial or emotional strain for your clients. Understand What a “Rigid Ticket” Means Explain what rigid […]
